Terms of Service

Last updated: August, 2026

Turnscribe is operated by Jesus G, an individual/sole trader ("we", "us"). By using Turnscribe ("the Service"), you agree to these Terms of Service. If you do not agree, please do not use the Service.

1. Description of Service

Turnscribe is a free online tool that transcribes audio and video content from public URLs using OpenAI Whisper AI. No account or payment is required to use the basic service.

2. Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

  • Submit URLs to content you do not have the right to transcribe.
  • Use the Service to process content that violates copyright, privacy laws, or platform terms of service.
  • Attempt to overload, reverse-engineer, or exploit the Service or its infrastructure.
  • Use automated bots or scripts to abuse the free service beyond reasonable personal use (use the API instead).
  • Submit URLs to content that is illegal, harmful, or violates the rights of others.
3. User Content and Responsibility

You are solely responsible for the URLs, files, and any other information or material you submit to the Service ("Submitted Content"), including its legality, accuracy, and the purpose for which you submit and use it and any resulting transcription. Turnscribe does not review, monitor, verify, or endorse Submitted Content, the purpose for which it is used, or the resulting transcription output, and does not claim ownership of any of it. By submitting content, you represent and warrant that you have all necessary rights, licenses, and permissions to submit it and to have it transcribed. To the fullest extent permitted by law, Turnscribe assumes no responsibility or liability for Submitted Content, for the purpose or lawfulness of your use of the Service, or for any transcription output generated from Submitted Content. The transcription output is provided for your personal or professional use.

4. Plans and Service Limits

Turnscribe is offered under different plans, each with its own duration limit per transcription, file upload size, and monthly transcription count:

  • Starter (guest, no account): up to 5 minutes per transcription, file uploads up to 3 MB. No monthly limit on the number of transcriptions, but transcriptions are not saved to an account.
  • Free (registered account): up to 15 minutes per transcription, file uploads up to 10 MB, and up to 100 transcriptions per calendar month. Up to 100 transcriptions may be kept saved at a time.
  • Basic: up to 10 hours per transcription, file uploads up to 100 MB, and up to 500 transcriptions per calendar month. Up to 2000 transcriptions may be kept saved at a time.
  • Pro: up to 10 hours per transcription, file uploads up to 1 GB, and up to 500 transcriptions per calendar month. Up to 2000 transcriptions may be kept saved at a time.

Exact current limits for each plan are always listed on our Pricing page, which takes precedence if it ever differs from this page.

Duration limit: if the content you submit is longer than your plan's per-transcription limit, Turnscribe will transcribe only the portion up to that limit rather than rejecting the request outright; the result will indicate that the transcription was shortened due to your plan's limit.

File size limit: uploads exceeding your plan's file size limit are rejected before processing; you'll need to compress the file or upgrade your plan to submit it.

Monthly count: any transcription that completes successfully -- including one shortened for exceeding your plan's duration limit -- counts as one transcription toward your monthly count. Failed or errored attempts do not count. Once your monthly count is reached, you may purchase additional, non-expiring transcriptions as an add-on, or upgrade your plan, to continue transcribing that month. Monthly counts reset at the start of each calendar month.

Create a free account to access Free, Basic or Pro limits.

5. API Usage

API access requires a Basic or Pro account and is subject to the same per-transcription duration limit and monthly transcription count as your plan (see Section 4). If you use the Turnscribe API, you must:

  • Keep your API key confidential and not share it publicly.
  • Use the API within reasonable rate limits to ensure fair access for all users.
  • Contact us if you anticipate high-volume usage so we can accommodate your needs.

API keys that are not linked to an account are limited to 15 minutes of audio per request. If you need more, please contact us at [email protected].

We reserve the right to revoke API keys that are misused or shared publicly.

6. Billing and Payments

Paid plans (Basic or Pro subscription) and add-on transcription packs are billed through Polar Software, Inc. ("Polar"), our reseller and Merchant of Record, who handles payment collection, invoicing, and sales tax/VAT where applicable. Polar's own buyer terms also apply to your purchase. Subscriptions renew automatically each billing period until cancelled from Plan & Billing in your account. See our Refund Policy for cancellation and refund terms.

7. Service Availability

Turnscribe is provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue the Service at any time without prior notice.

8. Disclaimer of Warranties

The Service is provided without warranties of any kind, express or implied. We do not warrant that transcriptions will be accurate, complete, or suitable for any particular purpose. Transcription accuracy depends on audio quality, background noise, and language complexity.

9. Limitation of Liability

To the fullest extent permitted by law, Turnscribe and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, revenue, or business opportunities.

10. Indemnification

You agree to indemnify, defend, and hold harmless Turnscribe and its operators from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) the URLs, files, or other Submitted Content you provide to the Service; (b) your use or misuse of the Service; (c) your violation of these Terms; or (d) your violation of any rights of a third party, including intellectual property, privacy, or platform terms of service.

11. Third-Party Content and Links

Turnscribe processes content from third-party platforms (YouTube, TikTok, etc.). We are not affiliated with these platforms and are not responsible for their content, availability, or terms of service. You are responsible for complying with the terms of any platform whose content you submit.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms. The "Last updated" date above will reflect any changes.

13. Contact

Turnscribe is operated by Jesus G. For questions about these Terms, contact us at: [email protected]