Summary: Turnscribe does not require account creation. We do not sell your personal data. To improve performance, transcription results are cached in our database so that repeated requests for the same content are served instantly without reprocessing. Cached transcriptions are permanently deleted after 90 days.
1. Information We Collect
- URLs you submit: Used to process your transcription request. The resulting transcription text is stored in our database for up to 90 days to speed up future requests for the same content (see Section 5).
- API email: If you request an API key, we collect the email you provide to send you the key.
- Technical data: IP address, browser type, and referring URL collected automatically via server logs.
- Cookies: Used to understand how visitors use the site (see Section 4).
2. How We Use Information
- Process your transcription requests and return results to you.
- Cache transcription results to serve repeated requests faster, without reprocessing audio through Whisper.
- Send your API key to the email address you provided.
- Monitor service performance, detect errors, and prevent abuse.
- Understand how users interact with the site to improve the service.
We do not use your submitted URLs or transcription results for training AI models or advertising profiling.
3. Third-Party Services
- OpenAI Whisper API: Audio extracted from submitted URLs is sent to OpenAI for transcription. Governed by OpenAI's Privacy Policy.
- Cloudflare: Used for DNS, DDoS protection, and CDN. May process your IP address and request metadata.
- Google Analytics: Collects anonymised usage data to understand site traffic.
- Ko-fi: If you donate, payment is processed by Ko-fi. We only receive the amount.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Cookies
- Session cookies: Temporary, expire when you close your browser.
- Analytics cookies: Aggregate, anonymised data about site usage.
You can disable cookies through your browser settings without affecting the core transcription service.
5. Data Retention
- Transcription results (cache): The transcription text generated from a submitted URL is stored in our database for up to 90 days to allow instant delivery on repeated requests for the same content, avoiding unnecessary reprocessing. After 90 days, transcription records are permanently and automatically deleted from our database.
- Submitted URLs: Retained only as long as the associated cached transcription exists (maximum 90 days), then permanently deleted.
- API keys and emails: Retained while your key is active. Request deletion anytime.
- Server logs: Retained up to 90 days for security, then deleted.
6. Your Rights
You may request access, deletion, correction, or portability of your personal data at any time. We will respond within 30 days. Contact us at the email below.
7. Children's Privacy
Turnscribe is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has submitted information, contact us and we will delete it promptly.
8. Changes to This Policy
We may update this policy from time to time. Changes will be reflected in the "Last updated" date above. Continued use of the service after changes constitutes acceptance.
9. Contact
For privacy-related questions or data requests, contact us at: [email protected]
